How much does your Conduit Tech subscription cost when 27% of your leads never make it into ServiceTitan?

The industry invests heavily in closing faster, then loses leads before the clock starts

HVAC contractors collectively spend millions on sales automation. Conduit Tech subscriptions run $297/month. ServiceTitan plans start at $500+/month. The ROI case is clear: automate Manual J load calculations, generate proposals on-site, close more jobs in one visit instead of two.

But here's the number nobody talks about: 27% of incoming calls to HVAC companies go unanswered. That's industry average, per CallRail data on home service businesses.

Which means your $15,000 implementation investment — the onboarding, the training, the workflow setup, the iPad mounts in every truck — is only working on 73% of your opportunities.

The other 27% never make it into ServiceTitan. They never trigger a job in your CRM. Your tech never pulls out the iPad to scan their home. Conduit never generates a load calculation. The automated proposal never gets built.

They just call the next company on Google.

What actually happens when a high-intent lead calls and nobody answers

It's 8:47 PM on a Tuesday in July. A homeowner's AC just quit. It's 84 degrees inside. They have two kids under five trying to sleep.

They Google "emergency AC repair near me." Your company is second in the local pack. They call.

Your phone rings four times. Goes to voicemail. "Thanks for calling. Our office hours are 8 AM to 6 PM Monday through Friday. Please leave a message and we'll call you back."

They hang up. They call the company ranked third. Someone answers. That company books the call.

Your tech never scans the home. Conduit Tech never builds the 3D model. ServiceTitan never creates the job. Your automated proposal system never fires.

The entire stack sat idle because nobody picked up the phone.

This isn't a hypothetical. According to research from Lead Connect, 78% of customers buy from the first business that responds. Not the best. Not the cheapest. The first.

Your sales automation doesn't matter if the lead never enters your system.

Why the standard fixes don't solve this

Most HVAC contractors know they're missing calls. The usual response is to hire a second office person or tell the field techs to answer their phones between jobs.

But field techs are either on a ladder, in an attic, or explaining a $9,000 quote to a homeowner. They're not answering a new inquiry at 9 PM. And hiring a second office person costs $36,000 per year (per Bureau of Labor Statistics median salary data) — just to cover the hours your first person doesn't.

Some companies try an answering service. But generic answering services don't know HVAC. They can't answer "Do you service my brand of heat pump?" or "How much does a new condenser cost?" They take a message. Which brings you back to the same problem: the lead is already calling someone else.

The core issue is this: your tech stack assumes the lead is already in your system. ServiceTitan is brilliant at managing jobs once they're created. Conduit Tech is brilliant at automating proposals once the tech is on-site. But neither tool answers the phone.

You've optimized the middle of the funnel and ignored the top.

What actually works: answering every call before it becomes a missed opportunity

The solution isn't adding more software to your stack. It's making sure every call that comes in actually gets answered — and answered in a way that moves the lead forward.

This is where AI call answering shows up differently than a traditional answering service. Instead of taking a message, the system answers the call, qualifies the lead, books the appointment directly into your calendar, and creates the job in ServiceTitan.

Here's what that looks like in practice:

A homeowner calls at 9 PM. The AI agent answers in two rings. "Thanks for calling [Your Company]. How can I help you tonight?"

"My AC stopped working. It's really hot in here."

"I can get a technician out to you. What's your address?"

The system checks your ServiceTitan calendar in real time. "I have availability tomorrow morning at 9 AM or tomorrow afternoon at 2 PM. Which works better?"

"9 AM."

"Perfect. You're booked for 9 AM tomorrow. You'll get a confirmation text in the next minute with our tech's name and a link to track their arrival. Anything else I can help with tonight?"

The entire interaction takes 90 seconds. The job is in ServiceTitan before the call ends. Your tech shows up the next morning, scans the home with Conduit Tech, generates the load calculation on-site, and presents the proposal before lunch.

This is already working for HVAC contractors in Austin and electrical contractors in Austin who run similar sales automation setups.

CoreiBytes handles this for HVAC companies running ServiceTitan and Conduit Tech. The system integrates directly with your existing stack. When a call comes in, it doesn't just answer — it moves the lead into your workflow exactly the way your CRM expects.

You can see how CoreiBytes handles calls for HVAC contractors and test the integration with your current setup.

The ROI math when you stop losing 27% of your inbound calls

Let's use real numbers. You're running Conduit Tech ($297/month) and ServiceTitan ($500+/month). You're getting 120 inbound calls per month. Industry average says you're missing 32 of them.

Your average system replacement job is $8,500. Your close rate on jobs you actually run is 35%. That means every 100 calls you answer should turn into 35 jobs and $297,500 in revenue.

But you're only answering 88 calls. So you're actually generating $261,800 in revenue. The 32 missed calls cost you $35,700 per year.

CoreiBytes pricing runs $97 to $297 per month depending on call volume. At the middle tier ($197/month), you're paying $2,364 per year to recover $35,700 in revenue.

That's a 15:1 return. And it doesn't require changing your sales process, retraining your techs, or adding another software platform to learn. It just makes sure the calls you're already paying to generate actually get answered.

You can run your own numbers here: calculate your missed call revenue.

Scenario	Calls Answered	Annual Revenue
Current (27% missed)	88 per month	$261,800
With AI answering	120 per month	$297,500
Net gain after $197/mo cost	+32 per month	+$33,336

Common questions from HVAC contractors evaluating AI call answering

Does this replace ServiceTitan or Conduit Tech?

No. It sits in front of them. The AI answers the call, qualifies the lead, and books the appointment into ServiceTitan. Your tech still uses Conduit Tech to scan the home and generate the proposal. The only thing that changes is that more calls turn into booked jobs instead of missed opportunities.

Can it handle technical questions about equipment brands or pricing?

Yes. The system is trained on your specific service offerings, the brands you work with, and your service area. It can answer "Do you service Carrier heat pumps?" or "How much does a new AC unit cost?" with the same answers your front desk would give. For questions that require a custom quote, it books the appointment for your tech to provide an exact number on-site.

What happens if the caller wants to talk to a real person?

The system transfers them immediately. But in practice, most callers don't ask. They just want their problem solved. If the AI can book the appointment in 90 seconds, they're happy. The goal isn't to hide the fact that it's AI — the goal is to solve the caller's problem faster than voicemail does.

How does it integrate with ServiceTitan's dispatch board?

Direct API integration. When the AI books an appointment, it creates the job in ServiceTitan, assigns it to the next available tech based on your dispatch rules, and updates your calendar in real time. Your dispatch board sees it the same way it would see a job your office manager created manually. Other HVAC companies running ServiceTitan are already using this workflow.

See how it works with your current setup

If you're running Conduit Tech and ServiceTitan, you've already invested in automating your sales process. The next step is making sure every lead actually makes it into that process.

CoreiBytes integrates with your existing stack. No rip-and-replace. No retraining your team. Just fewer missed calls and more booked jobs.

You can book a 15-minute walkthrough to see the integration in action and run the ROI math for your specific call volume.

Your sales automation only works on the leads that make it into your system. Make sure all of them do.